GoI Starts a Online Grievance form yipee !!!!

The Government of India has a online Grievance forum at
http://darpg-grievance.nic.in/
The government wants people to use this tool to highlight the problems they
faced while dealing with Government officials or departments like Passport
Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things dont work in India, but this
actually works as one friend in CSC found. The guy i'm talking about lives
in Faridabad. Couple of months back, the Faridabad Municipal corporation
laid new roads in his area and the residents were very happy about it.

But 2 weeks later, BSNL dug up the newly laid roads to install new cables
which annoyed all the residents including this guy. This friend used the
above listed grievance forum to highlight his concern. And to his surprise,
BSNL and Municipal corporation of faridabad was served a showcause notice
and the guy recieved a copy of the notice in one week. Government has asked
the MC and BSNL about the goof up as it was clear that both the governent
departments were not in sync at all.

Only about 9000 odd visitors have visited the website as of today, i.e 8th
March 2006. So let us use this grievance forum and spread the word about
this facility. This way we can atleast raise our concerns instead of just
talking about the 'System' in India.